Increase Efficiency and Improve Workflow

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It’s Absolutely Free To Download Your Workbook Today!

Detailed instructions are located inside your Operational Workbook & Priority Matrix. If at any time you need help, give us a call at 770-502-6259 or email us at info@blackwoodimpactgroup.com and a consultant will help you get the most out of your toolkit.






    Building Solid Small Business Operations

    As a company grows, there are always operational issues to go along with the progress it has made; many businesses are faced with challenges that can feel like they’re difficult to manage.

    • Hiring the right employees
    • Onboarding
    • Digital transformation
    • Customer experience
    • Marketing and sales alignment

    Now that your company has dealt with the difficulties of getting off the ground, it’s important to have solutions in place so you can overcome growing pains when they arise.

    Getting started is often the hardest part. This workbook will allow you to organize your long list of operational challenges so you can improve performance in your organization.

    Prioritize For Efficiency

    The priority matrix is great for prioritizing operational tasks for small business and is a basic yet reliable process for making sure you’re dealing with your ambitions in the most efficient manner possible.

    [IMAGES OF PRIORITY MATRIX]

    Benefits of Using A Priority Matrix

    • Supports structured decision-making
    • Breaks down and prioritizes complex issues when there are multiple factors influencing the decision
    • Objectively and unambiguously ranks your priorities
    • Determines the most crucial focus areas
    • Establishes a basis for discussion about what is important
    • Garners team/stakeholder support for important buy-ins

    1. Rank each item

    After you’ve logged all of your challenges and strategic initiatives, you’ll rank each task by its impact on the business.

    2. Map it out

    Next, you’ll be able to strategically plot your activities into appropriate quadrants on the matrix and prioritize, delegate, or deprioritize accordingly.

    3. Plan of action

    Once you’ve got your priorities mapped out, it’s time to act on them!

    Optimize Your Small Business Operations with Blackwood Impact Group

    Blackwood Impact Group helps small businesses analyze procedures to identify areas which need improvement in accuracy, effectiveness or efficiency. Our experts assist you in figuring out what’s holding you back from gaining financial strength in the market. Contact us today to improve performance in your organization.

    It’s Absolutely Free To Download Your Workbook Today!

    Detailed instructions are located inside your Operational Workbook & Priority Matrix. If at any time you need help, give us a call at 770-502-6259 or email us at info@blackwoodimpactgroup.com and a consultant will help you get the most out of your toolkit.

    About Us

    We understand how overwhelming it can be to achieve sales and marketing alignment. That’s why our consultants offer sound advice, guidance, and flexible support to boost your highest revenue generating departments: Sales, Marketing, and Operations.

    • Over 50 years of experienced specialists.
    • Diverse, certified, and accredited consultants.
    • Created over 25 proprietary tools to help your business.

    Success Stories

    Michelle Falconer

    Founder of 2 Scoops Please

    2 Scoops Please, our ice cream shop concept, needed more information about the industry, target market, and revenue streams. Doing the research ourselves seemed daunting and time-consuming. We needed an outside firm like Blackwood Impact Group to help us see all of the details, so we could make the best decisions using the data. They did a wonderful job providing us with an in-depth level of market research, concerning our customers, competition, upselling opportunities, and new revenue streams we didn’t think of. They also provided us with the financial analysis to back it up. I was very impressed with the level of detail that was presented to us, and their recommendations concerning other revenue streams were great. We have used all of their information to make more financially sound business decisions. And, we are very grateful for the work they have done for us!

    Edward Bolden

    Founder & Chairman of Bolden Capital Group

    We needed to revamp our online presence. Our current website wasn’t the best representation of our brand nor services. It’s frustrating when you’ve spent money on marketing initiatives that don’t yield any value. However, as our company grew, we knew we needed a strategic website that would serve as more than just a digital business card. Since our previous attempts at building our site weren’t major successes, we sought out the expertise of a consultant. The consultants at Blackwood Impact group came recommended because of their proficiency in aligning sales and marketing to produce revenue-generating strategies. Blackwood Impact Group handled everything from our sitemap, content, page layout, design direction, to the website execution. We didn’t have to worry about any of the moving parts. When we saw our finished website, it was even better than we expected! We continue to get positive feedback from the site. We couldn’t be happier to finally have a beautiful website with a clear message that resonates with our audience. In addition to the consultants at Blackwood Impact Group delivering a fantastic product, they were also very responsive to questions and always provided us with clarity and transparency. They believe strongly in customer service excellence and we experienceed this during every phase of the process. We look forward to continuing to work with this stellar team on our future projects!”

    Berthine Crèvecoeur West

    CEO of Westbridge Solutions

    We needed to revamp our online presence. Our current website wasn’t the best representation of our brand nor services. It’s frustrating when you’ve spent money on marketing initiatives that don’t yield any value. However, as our company grew, we knew we needed a strategic website that would serve as more than just a digital business card. Since our previous attempts at building our site weren’t major successes, we sought out the expertise of a consultant. The consultants at Blackwood Impact group came recommended because of their proficiency in aligning sales and marketing to produce revenue-generating strategies. Blackwood Impact Group handled everything from our sitemap, content, page layout, design direction, to the website execution. We didn’t have to worry about any of the moving parts. When we saw our finished website, it was even better than we expected! We continue to get positive feedback from the site. We couldn’t be happier to finally have a beautiful website with a clear message that resonates with our audience. In addition to the consultants at Blackwood Impact Group delivering a fantastic product, they were also very responsive to questions and always provided us with clarity and transparency. They believe strongly in customer service excellence and we experienceed this during every phase of the process. We look forward to continuing to work with this stellar team on our future projects!”

    Ebony Jean-Louis

    Director of Talent Acquisition at Chime Solutions

    We needed to train new sales reps fast but didn’t have the capacity to do so on such short notice. They needed to be brought up to speed quickly and ready to hit the phones. The time constraints had our team on edge, but Blackwood Impact Group assured us that they could deliver. Blackwood Impact Group was not only able to facilitate sales training workshops for our new hires, but they were able to create custom sales materials and visual aids – all branded specifically for Chime. The trainees gave great feedback and appreciated the interactive training style the consultants delivered. The production teams now have the foundational tools to succeed at Chime are excelling with their quotas.

    Managing Director at True Colors Theatre Company

    Before working with Blackwood Impact Group, our team had different ways of describing what makes our theatre company unique. I was reminded of the parable of the blind men and the elephant. In our case, we had a general sense of our place in the world, but each of us described the theatre company from our own individual perspectives and experiences. I was really concerned that we were missing out on delivering a clear and unified message that really resonated with our audience. This was especially critical because we had just named a new Artistic Director. Blackwood Impact Group did an amazing job taking us through their Brand Script session, where our team came together to share who we thought our target audience was, what made our theatre unique, etc. From that information, Blackwood Impact Group created our one-liner, tagline, positioning statement, and two different elevator pitches for us to use when speaking with potential sponsors and individual donors. The fact that Blackwood Impact Group is StoryBrand Certified really made a difference when it came to nailing down our messaging. We have updated our e-mail signatures with our tagline, shared the workshop outputs with our marketing vendors, and included the language in our grant applications. We are pleased to see consistent and effective messaging across our website, social media platforms, fundraising proposals, and donor communications!